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AIG Cyber Resiliency Program

Empowering Cyber insureds through expertise, insights, and targeted loss prevention services

Empowering Cyber Resiliency

AIG empowers our cyber insureds to elevate their cyber resiliency from day one of their policy. We combine our technical expertise and decades of claims insights with targeted cybersecurity services from industry-leading cybersecurity firms to help clients act before threats become realities.

From notifying clients of unpatched vulnerabilities to employee cybersecurity training services, our comprehensive, data-backed Cyber Resiliency Program approach helps clients proactively mitigate a cyber incident and its far-reaching effects.

Cyber Resiliency Program at a Glance

400+

Clients alerted mid-policy of unpatched vulnerabilities, misconfigurations, and malware findings in 2023

10,000+

Cyber claims reviewed for control failures and threat actor tactics to help advise clients on key claim factors

5,000,000

Connections blocked monthly for clients using Blacklist IP Blocking service included with their policy

End-to-End Data-Backed Approach

Real-Time Threat Intelligence

AIG’s alerting process makes clients aware if key vulnerabilities, misconfigurations, or malware are identified in their public infrastructures so they can be addressed before leading to a cyber incident.

Cyber Risk Assessments

Clients receive detailed cyber risk assessments and expert guidance from AIG’s Cyber Risk Advisors to understand their current cybersecurity posture and identify loss control gaps using best practices.

CyberMatics®

CyberMatics, AIG's award-winning, patented technology-driven process, helps clients verify their cyber risk posture, prioritise implementation of controls that reduce risk, and make better investment decisions in their overall cybersecurity program. 

Employee Cybersecurity eLearning and Phishing Simulations

  • Timely and measurable managed training and compliance service for up to 10,000 employees, available in more than 30+ languages and tailored to employee roles to reinforce clients’ cybersecurity best practices. Learn more and get started.

Blacklist IP Blocking and Domain Protection

  • Enables clients to control their organisation’s exposure to criminal activity by leveraging vast threat intelligence repositories, precision geo-blocking, and blacklist automation to reduce risk. Learn more and get started.

Infrastructure Vulnerability Scan

  • Up to 250 of a client’s selected IP addresses examined by experts to identify vulnerabilities that are open to potential exploits by cyber criminals, with a follow up scan 90 days later. Learn more and get started.

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more and get started.

Darknet Credential Exposure

  • Identifies domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more and get started.

Ransomware Risk Assessment

  • A tailored ransomware risk assessment based on the latest threat intelligence categorises and scores key controls the client has in place that may help prevent a ransomware event. Learn more and get started.

Identity Risk Assessment

  • An identity risk assessment of the client’s active directory infrastructure to help identify risks and exposures, with consultation by a technician to help interpret the findings and answer questions. Learn more and get started.

CyberMatics®

  • AIG’s patented technology service helps clients verify their cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more and get started.

Tailored Incident Response Plan

  • A business incident response plan template tailored for large organisations to help ensure clients can respond appropriately, quickly, and efficiently to a cyber incident. Learn more and get started.

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more and get started.

CyberEdge Communications Platform (UK Only)

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more

AIG Claims Process Orientation

  • A one-on-one review of critical response and reporting steps a client should take in the event of a cyber incident. Learn more and get started.

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline, the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

AIG Cyber Loss Control Onboarding

  • A 30 minute one-on-one call with an AIG Cyber Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

AIG Cyber Risk Consultation

  • One-on-one session with an AIG Cyber Risk Advisor to address clients’ questions, such as their risk posture, cyber maturity report findings, or the preventative services included with their CyberEdge® policy. Learn more 

Employee Cybersecurity eLearning and Phishing Simulations

  • Timely and measurable managed employee training and compliance courses available in 30+ languages for up to 50 employees, tailored to employee roles to reinforce clients’ security policies Learn more and get started.

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more and get started.

Darknet Credential Exposure

  • Identifies domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more and get started.

Ransomware Risk Assessment

  • A tailored ransomware risk assessment based on the latest threat intelligence categorises and scores key controls the client has in place that may help prevent a ransomware event. Learn more and get started.

Identity Risk Assessment

  • An identity risk assessment of the client’s active directory infrastructure to help identify risks and exposures, with consultation by a technician to help interpret the findings and answer questions. Learn more and get started.

CyberMatics®

  • AIG’s patented technology service helps clients verify their organisation’s cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more and get started.

Tailored Incident Response Plan

  • A business incident response plan template tailored to a company’s size to help ensure the client can respond appropriately, quickly, and efficiently to a cyber incident. Learn more and get started.

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more and get started.

CyberEdge Communications Platform (UK Only)

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more

AIG Claims Process Orientation

  • A one-on-one review of critical response and reporting steps a client should take in the event of a cyber incident. Learn more and get started.

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline, the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

AIG Cyber Loss Control Onboarding

  • A 30 minute one-on-one call with an AIG Cyber Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

AIG Cyber Risk Consultation

  • One-on-one session with an AIG Cyber Risk Advisor to address clients’ questions, such as their risk posture, cyber maturity report findings, or the preventative services included with their CyberEdge® policy. Learn more 

Cybersecurity Information Portal

  • 24/7 online access to current cybersecurity information, including best practices checklists, claims data, and a breach calculator. Learn more and get started.

Darknet Credential Exposure

  • Identifies domain-level cyber risks from enterprise data that is exposed on the darknet, with reports customised to the client’s specific domain. Learn more and get started.

Tailored Incident Response Plan

  • A business incident response plan template tailored for small- to mid-sized businesses to help ensure clients can respond appropriately, quickly, and efficiently to a cyber incident. Learn more and get started.

Security Ratings

  • Clients can see how their internet security posture and network score from an “outside looking in” perspective, with easy-to-understand scoring systems. Learn more and get started.

CyberMatics®

  • AIG’s patented technology service helps clients verify their cyber risk posture, prioritise implementation of risk-reducing controls, and make better investment decisions in their cybersecurity program – with the added benefit of more tailored policy terms and conditions. Learn more and get started.

CyberEdge Communications Platform (UK Only)

  • Powered by Cygnvs, the platform enables off-network collaboration to efficiently manage incident response and reporting of a cyber claim to AIG. Learn more

Cyber Claims Hotline

  • Once a call is made to the 24/7 hotline, the CyberEdge Claims Team coordinates with the client to implement their response plan, engage any necessary vendors to identify immediate threats, and start the restoration and recovery processes.

AIG Cyber Loss Control Onboarding

  • A 30 minute one-on-one call with an AIG Cyver Risk Advisor to learn more about the complimentary Cyber Resiliency Program services available.

Client Testimonials

“AIG provided us with our first notification about a cyber vulnerability. The actionable information is a feather in AIG’s cap. This is a valuable part of what cyber insurance is going forward."

– CISO of a Higher Education Institution

Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. The scenarios described herein are offered only as examples. Coverage depends on the actual facts of each case and the terms, conditions and exclusions of each individual policy. Anyone interested in the above product(s) should request a copy of the standard form of policy for a description of the scope and limitations of coverage.

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