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Warranty and Service Programs

With 30+ years of experience in warranty programs, AIG creates solutions that align with brand and mission to generate greater customer loyalty.

Why choose AIG Warranty?

AIG Warranty & Service Programs (WSP) offer premier services for the world’s largest and most respected brands. We help businesses provide their customers with reliable protection and support for their purchases.

For 30+ years, our warranty and insurance professionals have provided innovative solutions to manufacturers, retailers, credit card issuers, telcos, and financial institutions, to grow their business, increase customer loyalty and drive additional revenue.

We provide accidental damage, theft, and extended warranty coverage for most mass market consumer goods: major appliances, HVAC, consumer electronics, mobile devices, jewelry, furniture, and more. We leverage operations in 120+ countries for multinational warranty solutions with dedicated account management and operational teams. 

The AIG Advantage

At AIG, our expertise in underwriting of affinity programs, along with our legal and operational knowledge of large and complex programs allow us to be recognized as one of the world leaders in tailormade affinity programs.

AIG Warranty Solutions

We can help grow your business through price optimization, training, new and improved distribution channels, and innovative product offerings. 

  • Delivers unparalleled customer service with automated online claims handling.
  • Our coverage are clear and easy to understand for consumers. 

  • Provides clients with skilled service contract and insurance underwriting, risk management, customer service, service fulfillment, marketing, and reporting on a global scale
  • Dedicates account management and operational teams focused on growth and quality for clients’ multinational programs
  • Supports multinational warranty solutions with operations in 120+ countries

  • Collaborates with clients to build new warranty programs and takes over existing ones to support brands and build customer loyalty
  • Provides clients with innovative warranty solutions, strategic counsel, and program structures to align with clients’ financial objectives supported by dedicated actuarial, underwriting, and reinsurance experts
  • Delivers sustainable warranty solutions supporting clients’ long term objectives with some programs in place for 15+ years

Our WSP Leadership Team

Contact your local AIG team to learn more about our Warranty & Service Programs offering.

Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. The scenarios described herein are offered only as examples. Coverage depends on the actual facts of each case and the terms, conditions and exclusions of each individual policy. Anyone interested in the above product(s) should request a copy of the standard form of policy for a description of the scope and limitations of coverage.